A network admin can edit an assistance category and check a box to "archive" that category.
When archived, the category disappears from the "Assistance Category" drop-down list in the [Add Assistance] window and in the "Filter by Assistance Category" list in reports.
However, any former use of that category is still in view on assistance records that had been previously entered.
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What exactly happens when I archive an assistance category?
Written by Greg Hammond
Updated over a week ago