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How can I Upload A Scanned Copy of the Paper Release of Information Form?
How can I Upload A Scanned Copy of the Paper Release of Information Form?

If you have been capturing client consents on a paper copy of the ROI, you can upload a copy of the document with the PLUS level of service.

Kyle Minckler avatar
Written by Kyle Minckler
Updated over 3 years ago

Follow these steps:

  1. [Search] for an existing Case OR use [Add New Case] to create a new Case.

  2. Click [Create New ROI] button (see screenshot here).

  3. On the window that appears, make sure the date is correct for when the client actually signed the ROI, click [Next] (see screenshot here).

  4. Lastly, click [Upload Signed ROI] button and [Browse] to find the scanned file on your computer to attach (see screenshot here)

If you do not see the [Upload Signed ROI] button please contact our support team as we can assist you with an upgrade to the PLUS level of service (info@simonsolutions or 888-764-0633).

Please watch an overview of the entire ROI process in the video below:

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