Is there an email notification going to the client when an appointment is self-scheduled? Yes - IF client has provided an email.
Is there an email notification going to agents/users when an appointment is self-scheduled? No - Our team is working to tweak this to always send a reminder to the agents/users, but this is not in place.
Is a confirmation email notification sent to the client when using the Remote intake? Yes, an email goes to client if there is a provided email.
Self-Scheduled Appointments and Email Notifications
Some common questions and answers:
Written by Greg Hammond
Updated this week