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Self-Scheduled Appointments and Email Notifications

Some common questions and answers:

Written by Greg Hammond
Updated this week
  • Is there an email notification going to the client when an appointment is self-scheduled? Yes - IF client has provided an email.

  • Is there an email notification going to agents/users when an appointment is self-scheduled? No - Our team is working to tweak this to always send a reminder to the agents/users, but this is not in place.

  • Is a confirmation email notification sent to the client when using the Remote intake? Yes, an email goes to client if there is a provided email.

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