Does CharityTracker provide a Memorandum of Understanding (MOU) when organizations sign-up?
[HMIS] FY 2022 Updates
Are there signup, termination, or hidden fees we should know about?
Do you provide phone support?
Can I import my database?
My Invoice Needs To Be Revised - How Do I Go About Adjusting?
Can we install CharityTracker on our own server?
Can we export our data if we don't want to use the system anymore? What format is the export in?
Where is our data hosted?
Who owns the data we record in CharityTracker?
Is our data backed up in case of an emergency?
What database engine does CharityTracker use?
Is CharityTracker available in a language other than English?
How does your refund policy work?
What if I don't see the network in my area that I want to join?
Does Simon Solutions provide training for CharityTracker?
What is the charge for custom reports or other customizations? (outside of current functionality)
Who has access to my data?
What are the Terms of Service?
How long until my agency/organization can use CharityTracker?
Database Backups
Who can subscribe to CharityTracker?
What are the system requirements for CharityTracker?
What do I need to use CharityTracker?
How secure is CharityTracker?
Which browsers can run CharityTracker / Oasis Insight?
Appointments and Email Notifications