Advice and answers from the Simon Solutions Team

Contact Support Team

Our customer support and technical support teams are available 8AM-5PM CT, Mon-Fri to answer questions live by phone (888-764-0633), online chat or by email (support@charitytracker.net or support@oasisinsight.net).

Isaac Simon avatar
1 article in this collection
Written by Isaac Simon

CharityTracker Training Video (Watch Now)

View a 90-minute, full-length training video covering all CharityTracker Pro features.

Kyle Minckler avatar
1 article in this collection
Written by Kyle Minckler

Oasis Insight Training Video (Watch Now)

View a 90-minute, full-length training video covering all Oasis Insight Pro features.

Joey Yarber avatar
1 article in this collection
Written by Joey Yarber

FAQs & Troubleshooting

Forgot your password? Need to give someone access? Find answers in this collection

Isaac Simon avatar Greg Hammond avatar Kyle Minckler avatar +2
189 articles in this collection
Written by Isaac Simon, Greg Hammond, Kyle Minckler and 2 others

Training Videos

Full length videos to learn all the ins and outs of CharityTracker / Oasis Insight

Kyle Minckler avatar Joey Yarber avatar Greg Hammond avatar
15 articles in this collection
Written by Kyle Minckler, Joey Yarber, and Greg Hammond

Videos Tutorials

Step-by-step video tutorials

Isaac Simon avatar Joey Yarber avatar Kyle Minckler avatar
23 articles in this collection
Written by Isaac Simon, Joey Yarber, and Kyle Minckler

Getting Started

New to CharityTracker / Oasis Insight? Click here to get started.

Isaac Simon avatar Kyle Minckler avatar
11 articles in this collection
Written by Isaac Simon and Kyle Minckler

User Guides

Inside this collection you will find users guides for CharityTracker and Oasis Insight.

Isaac Simon avatar
2 articles in this collection
Written by Isaac Simon