Advice and answers from the Simon Solutions Team

Contact Support Team

Our customer support and technical support teams are available 8AM-5PM CT, Mon-Fri to answer questions live by phone (888-764-0633), online chat or by email (support@charitytracker.net or support@oasisinsight.net).

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1 article in this collection
Written by Isaac Simon

CharityTracker Training Video (Watch Now)

View a 90-minute, full-length training video covering all CharityTracker Pro features.

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1 article in this collection
Written by Kyle Minckler

Oasis Insight Training Video (Watch Now)

View a 90-minute, full-length training video covering all Oasis Insight Pro features.

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1 article in this collection
Written by Joey Yarber

FAQs & Troubleshooting

Forgot your password? Need to give someone access? Find answers in this collection

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189 articles in this collection
Written by Kyle Minckler, Greg Hammond, Isaac Simon and 2 others

Training Videos

Full length videos to learn all the ins and outs of CharityTracker / Oasis Insight

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Written by Kyle Minckler, Joey Yarber, and Greg Hammond

Videos Tutorials

Step-by-step video tutorials

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Written by Isaac Simon, Joey Yarber, and Kyle Minckler

Getting Started

New to CharityTracker / Oasis Insight? Click here to get started.

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Written by Isaac Simon and Kyle Minckler

User Guides

Inside this collection you will find users guides for CharityTracker and Oasis Insight.

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2 articles in this collection
Written by Isaac Simon