We can track "new" for a specific date range,โโor we can track "new" this "fiscal year" by changing the fiscal year date for her agency.
In the report *summary* section, you can chose to include a total for "New Case Count" (number of new clients served) and "New Household Count" (number of new households served) -- See screenshot here: https://simon.d.pr/O3Gamy . These are simply the totals for those clients/households you served for the FIRST time within the date range you chose to report on (quarterly, monthly, weekly, etc.) -- See screenshot here: https://simon.d.pr/LbVn4L