Skip to main content
All CollectionsFAQs & Troubleshooting
Do we have a speed baseline/time estimate for entering a case and recording an assistance record for a client?
Do we have a speed baseline/time estimate for entering a case and recording an assistance record for a client?
Kyle Minckler avatar
Written by Kyle Minckler
Updated over 3 years ago

New Client:

  • A new Case file can be created on the [Add New Case] screen in an estimated 30-60 seconds (depending on the number of demographic fields required by GPFB).

  • Relationships, household members, can be added in another estimated 30-60 seconds.

  • An assistance record can be entered in 15-30 seconds.

Returning Client:

  • To search, open Case and record assistance record manually is an estimated 20-30 seconds.

  • Using the barcode scanning feature, a client's assistance record can be recorded in an estimated 10 seconds or less.

Did this answer your question?