Skip to main content
All CollectionsFAQs & Troubleshooting
What hardware is compatible for scanning barcodes and capturing digital signatures?
What hardware is compatible for scanning barcodes and capturing digital signatures?

Working with Client ID Cards, assistance barcodes, and capturing digital signatures requires some additional hardware.

Isaac Simon avatar
Written by Isaac Simon
Updated over 6 months ago

Let's first focus on the hardware needed to work with the barcode features of CharityTracker or Oasis Insight. While there are many barcode scanners, we have tested and recommended one of the following models:

PLEASE NOTE: FOR WIRELESS SCANNERS THAT OFFER A BLUETOOTH CONNECTION, IT IS NOT ADVISABLE TO USE BLUETOOTH MODE. IT IS THE SLOWEST CONNECTION. USE THE "DONGLE" FOR OPTIMUM PERFORMANCE.

NADAMOO Wireless Barcode Scanner

This scanner WILL NOT SCAN an image on a phone screen.
https://amzn.to/2OS3MwA

Zebra LI2208

This scanner WILL SCAN an image on a phone screen.
http://amzn.to/2n0qaWF

Symbol LS4208

This scanner WILL NOT SCAN an image on a phone screen.
https://amzn.to/3g5Y99a

Motorola Symbol LI4278 Barcode Scanner Wireless

This scanner WILL SCAN an image on a phone screen.

For digital signature capture, you have a few different options:

Option 1 - Touchscreen Devices

 If a program requires a digital signature to be captured at distribution, an agency can capture the digital signature using a mouse, touchscreen or a signature pads/devices that connects via USB:

If you are using a touchscreen tablet/laptop then you can capture digital signatures directly without the need for additional hardware. When prompted for a digital signature, you simply use your finger or a stylus to draw your signature. Simple and easy.

Our favorite and most highly recommended touchscreen device is the Microsoft Surface Pro 3 and above.

Did this answer your question?