There are a few ways that digital signatures can be captured from clients with either the "Plus" or "Pro" levels of service:
Assistance Records (w/ "Plus" or "Pro" level) - Signatures can be captured when recording assistance on a client's Case - Watch video here ~1 min
Release of Information (w/ "Plus" or "Pro) level) - The Release of Information form (ROI) can be signed digitally within the system - Watch video here ~2 mins
Kiosk/Remote Intake (w/ "Pro" level) - We offer a client-facing intake form that can be completed on-site with "Kiosk Mode" or off-site via the Remote Intake link. A client can agree/sign the Release of Information form (ROI) with this tool - Watch video here (~2 mins)