Is there an email notification going to the client when an appointment is self-scheduled? Yes - IF client has provided an email.

Is there an email notification going to agents/users when an appointment is self-scheduled? Yes - As long as the client still has an email on file. If it is removed, it won’t send a reminder to the agent or client. Our team is working to tweak this to always send a reminder to the agents/users, even if the client's email is removed.

Does an email notification go to the client when using the Remote intake ? Yes, an email goes to client if there is a provided email.