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Appointments and Email Notifications
Appointments and Email Notifications

Some common questions and answers:

Greg Hammond avatar
Written by Greg Hammond
Updated over a week ago
  • Is there an email notification going to the client when an appointment is self-scheduled? Yes - IF client has provided an email.

  • Is there an email notification going to agents/users when an appointment is self-scheduled? Yes - As long as the client still has an email on file. If it is removed, it won’t send a reminder to the agent or client. Our team is working to tweak this to always send a reminder to the agents/users, even if the client's email is removed.

  • Does an email notification go to the client when using the Remote intake ? Yes, an email goes to client if there is a provided email.

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