Simon Solutions

Seeing "Case Not Found" in barcode mode when scanning ID Cards?

Barcode Scanner Issues (ex. Case Not Found)

List of All Compatible Digital Signature Pad Models

Recommended Digital Signature Pads

List of All Barcode Scanners, ID Card Templates, Laminators, ID Card Printers, etc.

Recommended Compatible Devices

How do I add a picture on a client's Case?

Here are some things to check if your Topaz pad isn't working

Troubleshooting Topaz Signature Pads

Kyle Minckler

Greg Hammond

Isaac Simon

Using Hardware with CharityTracker / Oasis Insight

Phone Support  (M-F 8-5 Central) - 888.764.0633

support@charitytracker.net

support@oasisinsight.net

Find answers and get help from Intercom Support and Community Experts

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